ABOUT PRIVACY PROTECTION AND NOTICES
The Collection of Information
- When you create a “LifeSmart Account” in the website in order to buy our products or get our services, we may ask you to provide your personal information (including but not limited to your name, telephone number, Email address etc.) to verify your identity, get feedback to you or inform you of new functionality /products.
- We may also collect some other relevant information about you (including location or others).
- When you create a LifeSmart Account, download or update LifeSmart APP, or participate in an online survey offered by us, we’ll ask for your Personal Information, including but not limited to your name, telephone number, E-mail address, and mailing address.
- When you purchase LifeSmart products or services, we’ll collect relevant Personal Information, including but not limited to delivery information, and order details.
- When you use our customer support services, our customer service staffs may collect relevant Personal Information, including but not limited to your name, order number, phone number, delivery address, LifeSmart Account ID, and email address. We may also record the call for training purposes.
信息收集
1. 当您在网站上登记 “LifeSmart账户” 以购买我们的产品或服务时,我们可能会要求您提供您的个人信息(包括但不限制于您的姓名,电话号码,电子邮件地址等)验证您的身份,向您提供反馈或通知您新的功能/产品。
2.我们也可能会收集一些其他相关信息(包括所在位置或其他信息)。
3.当您登记LifeSmart账户,下载或更新LifeSmart APP,或参与我们提供的在线调查时,我们会要求您提供个人信息,包括但不限制于您的姓名,电话号码,电子邮件地址,和邮寄地址。
4.当您购买LifeSmart产品或服务时,我们会收集相关的个人信息,包括但不限于送货信息和订单详情。
5.当您使用我们的客户支持服务时,我们的客户服务人员可能会收集相关的个人信息,包括但不限制于您的姓名,订单号码,电话号码,收货地址,LifeSmart账户ID和电子邮件地址。我们也可能记录以供培训使用。
The Use of Information
LifeSmart will strictly follow this Privacy Policy as well as the updates hereof when using your Personal Information.
- Your Personal Information will only be used for purposes after receiving your permissions when we collect them. For any other uses, we will ask you for permission.
- The Personal Information may be used to provide you with LifeSmart products and services, to handle your orders, or to follow the contracts between you and us. This is to ensure the safety and functionality of our products and services, verify your identity or prevent and hold accountable for fraud or any other kinds of improper use.
- The Personal Information may be used to make our products and service better, however, in most cases we will only use comprehensive information and statistical information for such purpose.
- The Personal Information may be used to communicate with you. For example, we will provide you with notice of our updates and releases of LifeSmart products and services.
信息的使用
在使用您的个人信息时,LifeSmart将严格遵守本隐私政策及其更新。
1.我们收集您的个人信息后,只会在得到您的许可后才用于此目的。对于任何其他用途,我们将再得到您的许可后才使用。
2.个人信息可用于向您提供LifeSmart产品和服务,处理您的订单,或遵守您与我们之间的合同。这是为了确保我们产品和服务的安全性和功能性,验证您的身份,或防止欺诈或其他任何不正当使用行为。
3.个人信息可以用于改善我们的产品和服务,但是,在大多数情况下,我们只会使用全面的信息和统计信息用于此目的。
4.个人信息可能用于与您沟通。例如,我们将向您提供我们更新和发布LifeSmart产品和服务的通知。
Information We Share with Third Party
Except the explicitly noted limited sharing hereby, we will strictly ensure the confidentiality of your Personal Information and will not share such information with a third party. You are authorizing us to share your Personal Information with a third party without your further consent in the following cases:
- Cases in which disclosure as required or authorized based on the applicable laws and/or regulations.
- Cases in which the purpose of such disclosure are clearly in your interests, and if consent cannot be obtained in a timely way.
- Cases in which the disclosure is necessary to respond to an emergency that threatens the life, health or safety of yourself or another individual.
- Cases in which disclosure are necessary for any investigation or proceedings.
- Cases in which the personal data is disclosed to any officer of a prescribed law enforcement agency, upon production of written authorization signed by the head or director of that law enforcement agency or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer.
- Cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.
- Cases in which such disclosure without your consent is permitted by law.
We provide Personal Information to our subsidiaries, affiliates or other trustworthy businesses or persons to process above matters for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. If LifeSmart is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any Personal Information and notice affected users before Personal Information is transferred.
我们与第三方分享的信息
除了明确指出与第三方的有限共享之外,我们将严格保证您的个人信息的机密性,并且不会与第三方共享此类信息。您授权我们在以下情况下未经您的进一步同意与第三方分享您的个人信息:
1.根据适用的法律和/或法规按要求或授权进行披露的情况。
2.披露目的明显符合您的利益,并且无法及时获得同意的情况。
3.为了应对威胁自己或他人的生命,健康或安全的紧急情况而需要披露的情况。
4.任何调查或诉讼需要披露的情况。
5.在个人资料披露给指定执法机构的任何人员时,在执法机构的负责人或董事或类似职位的人签署书面授权后,证明个人资料是为了官员的职能或职责的目的而必需的。
6.向公共机构披露信息的情况,并且为了公共利益披露信息是必要的。
7.法律允许在未经您同意的情况下进行披露的情况。我们根据我们的指示并遵守我们的隐私政策和任何其他适当的保密和安全措施,向我们的子公司,附属公司或其他值得信赖的企业或个人提供个人信息,以处理上述事宜。如果LifeSmart参与合并,收购或资产出售,我们将继续确保个人信息的机密性,并在个人信息转移之前通知受影响的用户。
Information Security
We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We restrict access to personal information to LifeSmart employees and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations, and may be disciplined or terminate his\her relationship with LifeSmart if they fail to meet these obligations.
- LifeSmart takes the security of your personal information very seriously. Therefore, we continuously strive to protect your Personal Information by encrypt when store or in transit it. We do this is to protect your information from unauthorized access to or unauthorized alteration, disclosure or destruction. In the meantime, certain enciphered data can only be visited by user himself/herself.
- Children: LifeSmart suggests that children under 14 years of age get prior approval from their legal guardian before using LifeSmart products and services. LifeSmart will not collect children’s Personal Information if we know the user is under age, nor will we disclose such information to any third party. The legal guardian shall have the right to reject LifeSmart and its affiliates to collect his/her children’s Personal Information, or request the deletion of such Personal Information. If we find out that we have collected the Personal Information of children under 14 years old, we will delete it as soon as it is brought to our attention.
- Changes: Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent, unless we provide you with an E-mail notice or site notice.
信息安全
我们努力保护我们的用户免受未经授权的盗用或擅自更改,泄露或销毁我们持有的信息。尤其是:
1.我们将严厉限制LifeSmart员工和代理人盗用客户的个人信息,这些人员需要知道该信息以便为我们处理这些信息,并遵守严格的合同保密义务,并且可能会受到纪律处分或终止与LifeSmart的关系如果他们未能履行这些任务。
2. LifeSmart非常重视您个人信息的安全。因此,我们不断努力保护您的个人信息,以便在存储或传输时加密。我们这样做是为了保护您的信息免遭未经授权的盗用或未经授权的更改,披露或销毁。同时,某些加密数据只能由用户自己游览。
3.儿童:LifeSmart建议14岁以下的儿童在使用LifeSmart产品和服务之前必须得到法定监护人的事先批准。如果我们知道用户年龄不足,LifeSmart将不会收集儿童的个人信息,也不会向任何第三方披露此类信息。法定监护人有权拒绝LifeSmart及其关联公司收集其子女的个人信息,或要求删除该等个人信息。如果我们发现我们收集了14岁以下的儿童的个人信息,我们会尽快将其删除。
4.更改:我们的隐私政策可能会不时变化。未经您的明确同意,我们不会根据本隐私政策降低您的权利,除非我们为您提供电子邮件通知或网站通知。